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Prebuilt integration to automate the synchronization of organizations, users, tickets and more between NetSuite and Zendesk

  • Comprehensive flows out-of-the-box: Automate order-to-cash across sales, orders management, fulfillment and much more
  • Self-service with low maintenance: Built for both IT and end-users, take control of your integrations with the Celigo standalone application
  • Intuitive setup without coding: Intuitive design that guides you through the process of setting up the integrations, without worrying about APIs or code
  • Customizable and expandable: Data integration flows can be customized and expanded with Celigo’s iPaaS, without requiring technical resources


What is an Integration App?

Many other vendors offer recipes and accelerators that help connect different applications. However, only Celigo offers Integration Apps.

Integration Apps are fully managed, standalone SaaS applications that connect two applications. They are built on an iPaaS, which allows for a level of robustness and customization not possible with direct connections.


Advanced Capabilities

  • Organizations & users: Always keep customers and contacts in NetSuite in sync with organizations and users in Zendesk
  • Ticket-to-case: Bi-directionally sync Zendesk tickets with NetSuite support cases, including comments and messages
  • Back office visibility: View customer financials such as credit memos, deposits, account balances, and more directly from Zendesk
  • Sales orders & RMAs: View customer sales order details and RMA information instantly in Zendesk
  • Attachments: Sync attachments along with Tickets and Support Cases
  • Employees to Agent: Automatically sync NetSuite Employees as Agents in Zendesk
  • Time tracking: Sync time tracking information from Zendesk to NetSuite.


Built on a Modern iPaaS Platform

Fast, Scalable, Flexible

Celigo Integration Apps are built on, the complete and intuitive iPaaS that allows you to quickly connect NetSuite with most apps.

Prebuilt Flows

  • Sync Zendesk Organizations and NetSuite Customers [Company]
  • Sync Zendesk Users and NetSuite Contacts
  • Sync Zendesk Users and NetSuite Customers [Individual]
  • Sync Customer Financial information from NetSuite to Zendesk
  • Sync Sales Order and RMAs from NetSuite to Zendesk
  • Sync Zendesk Tickets and NetSuite Support Case sync including Ticket comments and Support Case messages
  • Sync attachments on Tickets and Support Cases
  • Sync NetSuite Employee to Zendesk Agent


Contact Us for more information on using an integration app for NetSuite and Zendesk for your Business.

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